Frequently Asked Questions
WHAT TOOLS DO YOU USE FOR MONITORING?
Atlas brings together all the services you already use, and our team of developers are constantly adding more to improve our search capabilities. We built in an Advanced Search through our Dashboard that allows users to filter their results by tags, categories, issues, statistics, date ranges, or any other metric we track.
WILL I HAVE A DEDICATED ANALYST?
Yes. When you sign with Atlas, you will meet your point of contact. This analyst is a member of our team, not part of a sales staff, and will work with your team to build a bespoke operation targeted with precision to meet your needs.
IS THE DASHBOARD FULLY CUSTOMIZABLE?
Yes. Not only can the Dashboard be customized to sort information based on the categories you choose, we also offer a full customization “white‐label” option, wherein the Dashboard reflects the logo and color scheme of your company.
WHAT HAPPENS WHEN I HAVE A BREAKING NEWS SITUATION?
We can scale up our operations on a moment’s notice. Having human analysts gives us the flexibility to respond faster and more efficiently than automated services. In fact, when needed, Atlas can send members of our team to work directly with your team to streamline reporting and response times.